Shipping policy
Shipping Policy
At Chand & Co., we are committed to delivering your order safely, discreetly, and efficiently. Please review our shipping policy below.
Order Processing
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Orders are processed within 3–7 business days after payment confirmation.
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Each item undergoes final quality control inspection before shipment to ensure it meets our standards.
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You will receive a confirmation email once your order has been shipped.
Shipping Time
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Standard Shipping: 7–14 business days
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Shipping times may vary depending on destination, customs processing, and carrier delays.
Please note that delivery timelines are estimates and not guaranteed.
Shipping Fees
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Shipping costs are calculated at checkout.
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Promotional free shipping may be offered on select orders or during special events.
Customs & Duties
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International orders may be subject to customs fees, import duties, or taxes imposed by your local government.
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Chand & Co. is not responsible for customs delays or additional fees charged by the destination country.
Address Accuracy
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Customers are responsible for providing accurate shipping information.
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Chand & Co. is not liable for lost or delayed packages due to incorrect or incomplete addresses.
Tracking Information
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Tracking details will be provided once your order ships.
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Please allow up to 48 hours for tracking updates to appear.
Lost or Delayed Packages
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If your package is delayed beyond the estimated delivery window, please contact us at [your support email].
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We will assist in tracking your order and coordinating with the carrier when possible.
Damaged Packages
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If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.
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We will review and assist accordingly.
Final Sale Notice
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Due to the nature of our products, all sales are final unless otherwise stated.
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Please review product details carefully before placing an order.